Shipping & Delivery Policy
Shipping Coverage
We currently ship within the KSA and selected international destinations. Orders to certain countries may be restricted in compliance with KSA laws and international regulations, including OFAC.
Order Processing Time
Orders that will be placed after 3 pm, consequently, in this case, orders will be accepted the next business day. Shipment time could be delayed beyond the provided time if the provided address is not correct and complete.
Delivery Timelines
We deliver within 3 working days in KSA.
Shipping Charges
Free shipping above SAR 250. SAR 16 for orders below SAR 250.
Order Tracking
Tracking link shared via email/SMS after dispatch.
Delivery Conditions
Ensure accurate address details. Delays may occur due to incorrect info or external factors.
Failed Delivery Attempts
Multiple attempts may be made. Additional charges may apply for re-delivery.
International Shipping & Customs
Customer responsible for customs duties and taxes. We are not liable for customs delays.
Damaged or Missing Items
Report within 48 hours with proof.

